Terms and Conditions
Terms and Conditions
Effective Date: 01-12-2024
Welcome to ParentPal AI! These Terms and Conditions govern your use of our website and services. By accessing or using ParentPal AI, you agree to comply with these terms. If you do not agree, please discontinue using our services.
1. General Information
1.1 ParentPal AI provides personalised parenting assistance using AI technology.
1.2 The services are designed for informational and educational purposes and should not be used as a substitute for professional advice (e.g., medical, legal, or financial).
1.3 By using ParentPal AI, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Use of Services
2.1 You agree to use our services only for lawful purposes and in accordance with these Terms.
2.2 You must not:
• Use our services for fraudulent or illegal purposes.
• Interfere with the functionality of the website or services.
• Copy, modify, or distribute content without our permission.
3. Accounts and Subscriptions
3.1 To access certain features, you may need to create an account and subscribe to a paid plan.
3.2 You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
3.3 Subscription payments are non-refundable, except as required by Australian Consumer Law (ACL).
3.4 You may cancel your subscription at any time, but access to premium features will continue until the end of the current billing cycle.
4. Intellectual Property
4.1 All content on the ParentPal AI website, including text, graphics, logos, and software, is owned or licensed by ParentPal AI.
4.2 You are granted a limited, non-exclusive, and non-transferable licence to use our services for personal, non-commercial purposes.
4.3 You must not reproduce, distribute, or create derivative works from any content without prior written consent.
5. Limitation of Liability
5.1 ParentPal AI provides services “as is” and makes no warranties regarding accuracy, reliability, or availability.
5.2 To the fullest extent permitted by Australian law, ParentPal AI is not liable for:
• Any indirect, incidental, or consequential damages arising from your use of our services.
• Reliance on AI-generated responses for professional or emergency decisions.
5.3 This limitation does not exclude liability for guarantees under the ACL that cannot be lawfully excluded.
6. Privacy
6.1 Your personal information is handled in accordance with our Privacy Policy.
6.2 By using ParentPal AI, you consent to the collection, storage, and processing of your information as described in the Privacy Policy.
7. User-Generated Content
7.1 If you submit any content (e.g., messages, queries) to ParentPal AI, you grant us a non-exclusive licence to use, store, and display it for service improvement.
7.2 You agree not to submit harmful, offensive, or illegal content.
8. Termination
8.1 ParentPal AI reserves the right to suspend or terminate your account if you breach these Terms.
8.2 Upon termination, you must discontinue using our services, and any outstanding subscription fees will remain payable.
9. Changes to Terms
9.1 We may update these Terms and Conditions from time to time to reflect changes in our services or legal obligations.
9.2 Changes will take effect upon being posted on our website. Continued use of ParentPal AI constitutes acceptance of the updated terms.
10. Governing Law
10.1 These Terms are governed by the laws of Australia.
10.2 Any disputes arising from these Terms or your use of the services will be subject to the exclusive jurisdiction of Australian courts.
11. Contact Us
If you have questions or concerns about these Terms, please contact us via our website’s support feature.
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